All orders are processed and dispatched within 2–3 business days of payment confirmation. Business days are Monday to Friday and do not include weekends or Australian public holidays.
We ship Australia-wide via Australia Post. Delivery timeframes are estimated based on your postcode and the Australia Post service selected at checkout. Estimated timeframes begin from the date of dispatch, not the date of order. RaceM8 Products is not responsible for delays caused by Australia Post once your order has been dispatched.
Shipping costs are calculated in real time at checkout based on your delivery address, and the weight and dimensions of your order. Shipping and handling charges are non-refundable unless the return is due to a fault on our part.
Please ensure your delivery address is correct before completing checkout. Additional charges may apply for orders returned or redirected due to an incorrectly entered address. RaceM8 Products reserves the right to pass on any such charges to the customer.
As a small Australian fabrication business, our inventory is built to order. If a product requires additional fabrication time beyond our standard processing window, we will contact you directly to advise of an updated dispatch date.
All prices are listed in Australian Dollars (AUD) and are subject to change without notice. Current pricing is displayed on our website at racem8products.com.au at the time of order.
If you wish to return an item, please contact us first at sales@racem8products.com.au before sending anything back. Returns received without prior authorisation may not be accepted.
Nothing in this policy limits your rights under the Australian Consumer Law. Our products come with guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure, and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
We take great care in packaging all orders for safe transit. However, if your item arrives damaged, please follow the steps below.
RaceM8 Products warrants that all of its products are free from defects in material and workmanship for a period of 12 months from the date of purchase.
This warranty covers manufacturing defects only. It does not cover damage resulting from misuse, improper installation, modification, normal wear and tear, or use outside the intended purpose of the product.
RaceM8 Products are fabricated from aluminium. Due to the nature of this material, superficial surface scratches may occur during the fabrication process, packaging, or transit. Minor surface scratches are an inherent characteristic of aluminium products and are not considered a manufacturing defect. This warranty does not cover superficial scratches or surface marks that do not affect the structural integrity or function of the product.
There are no implied warranties of merchantability or fitness for a particular purpose beyond those required by the Australian Consumer Law. There are no warranties which extend beyond the description above.
To make a warranty claim, contact us at sales@racem8products.com.au with your order number and a description and photos of the defect. We will assess the claim and arrange a repair, replacement, or refund as appropriate.
For all shipping, returns, damage, or warranty enquiries please contact us at:
Email: sales@racem8products.com.au
Website: racem8products.com.au